Applying the Reg E Resolution Process to Today's Transactions
$299.00$299.00
Format:Webinar
Education Type:BCU Webinars
Line of Authority:N/A
Language:N/A
Credit Hours:N/A
Description
To add insult to injury, in each of the last several years, examiners have cited Reg E errors (specifically issues involving the error resolution process at financial institutions) in their top five regulatory issues during compliance exams.
In this session, we will review the specific error resolution requirements of Reg E, discuss procedural best practices and provide tips on documenting your investigation. You will have the opportunity to break out into small groups to work through “real-life” error resolution situations and discuss your process for meeting regulatory requirements and preventing costly losses.
We will dive into the CFPB’s FAQs as well as recent examination findings to identify the errors most commonly made by financial institutions during the error resolution process and discuss how we can avoid similar issues at your institution.
What You'll Learn
Clarification of a Reg E “Error” – What errors trigger the EFT error resolution process and a review of consumer liability under the regulation.
Understanding Consumer Liability Under Reg E – What determines how much a consumer may be held liable for when an error occurs.
Breakdown of the Error Resolution Process – A review of error resolution timing requirements and discussion of the process to follow when you’ve wrapped up your investigation.
Review of Current Fraud and Scams – A thorough review of red flags for common types of fraud and scams facing your bank and its accountholders.
Workshopping “Real-Life” Errors – You will be broken out into groups to work through “real-life” situations and discuss how to apply your error resolution processes for each.
