Find answers to common questions about getting your insurance license, preparing for your state exam, completing continuing education (CE) requirements, and choosing the right course format.
XCEL delivers the comprehensive, state-specific, and flexible study tools you need to confidently pass your exam and advance your career.


Explore our FAQ topic categories
Getting your insurance license (PE)
Learn how to become licensed, complete your state-approved pre-licensing education (PE) requirements, and pass your exam with confidence.
Explore licensing requirementsRenewing your license (CE)
Understand continuing education requirements, specific state deadlines, and fast course completion to keep your license active.
Learn about continuing educationPreparing for your exam
Explore proven study strategies, interactive prep tools, and clear exam expectations designed to help you pass on the first try.
Explore exam prep strategy questionsComparing courses and formats
Find the right learning format and mobile-friendly tools built to accommodate your specific needs and busy lifestyle.
Learn about our course formatsMost popular frequently asked questions
To get an insurance license, you must complete a state-approved pre-licensing course, pass the state exam, and apply through your state's insurance department.
Most candidates complete the process in two to six weeks, depending on their individual course pace and exam scheduling.
The exam is moderately difficult and requires dedicated preparation. Most passing scores are around 70 percent. Our expert-supported learning tools ensure you are fully prepared to succeed.
Most states require 24 hours every two years, including mandatory ethics training.
Yes. Most pre-licensing and CE courses are available fully online and self-paced to offer you maximum flexibility.
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