• Life Only – 20 hours 
• Accident & Health Only – 20 hours 
• Life, Accident and Disability – 40 hours 
• Casualty Insurance – 20 hours 
• Property Insurance – 20 hours 
• Property and Casualty – 40 hours 
• Personal lines - 20 hours 
• Medicare Supplement Long-Term Care – 10 hours 

• This is a forced progression (locked) state that requires the student to review each lesson and instructional review before moving onto the next section/chapter. 
• Applicants are required to spend a minimum of 20 hours per line of authority. 
  
  • XCEL will be tracking the time spent studying in the course.
    • Reviewing or studying printed materials offline will not count towards credit as we are unable to track your time studying those materials.  

• • You will be asked to authenticate your identity on a periodic basis throughout the course. 
  • Your course will time out (automatically log out) if you leave the course inactive for more than twenty minutes. 

• To access the final exam the candidates must satisfy the time requirement (20 hours per line of authority) which will be verified by a member of our compliance team. 
• Your will not be able to review the course content once the final examination has begun. 
• The final examination must be completed with a score of at least 70% before the admission ticket (certificate) is issued. 

To be eligible for a Certificate of completion/Admission Ticket you must follow several steps:  

• Completion of the course including final exam. 
• Satisfying the time requirement (20 hours per line of authority) which will be verified by a member of our compliance team the following business day. 
• Download and Print admission ticket/certificate through the “Transcript” tile on the user dashboard. 
• Admissions Tickets/Certificates are valid for 90 days. 
• Required at the testing center. 

• Submit online license application through NIPR www.nipr.com
• Application fees (registration and processing) $94

• The state of North Carolina requires fingerprinting. Print the Fingerprint Submission Packet-Releases forms.
• Contact the Local law enforcement to schedule an appointment.
• Fingerprint Fee: $38
• Candidates can email, fax or mail documents:
  • Email scanned documents to NorthCarolinaLicensingOffice@Pearson.com
  • Fax to 888-959-3010
  • Mail completed documents to: NCDOI/Pearson VUE, PO Box 14209, Raleigh, NC 27620

• Candidates will receive an email from NIPR containing authorization to test and NPN number. Registration must be completed online through Pearson Vue website: https://home.pearsonvue.com/nc/insurance
• Single Line exam fee $45

• If you do not pass the examination within ninety (90) days of the date of course completion, or within five (5) examination attempts over the ninety (90) day period, you complete a prelicensing education course at an approved school to be eligible to retake the examination.  

• Be sure to take advantage of XCEL’s 3-Part training program, including Part 2 (Prep Review Course) and Part 3 (Exam Simulator). These are the two sections we hear from students value the most during the exam waiting period.
  •  Prep Review Course: This part of the training scales down content to focus solely on the most important material with weighted sections identical to the state exam. Chapters have only a few pages of material, but the content must be mastered to pass. Instructionally designed to teach individuals how to pass, most study effort should be invested here. Chapter exams are substantially larger (50+ questions), providing exposure to the types of questions seen on the state exam. 
  • Exam Simulator: These special exams are designed to gauge content retention levels. Important: Only take the Exam Simulators after the Prep Review Course has been successfully completed. It ensures these questions will be “fresh in the mind.”  
• On the day of testing, you must have the following items: 
  • Two forms of identification bearing your signature, one of which must be a valid government issued photo id.  
  • Examination Admission Ticket – Must be original hard copies displaying the school code. 
  • Candidates will be required to have their palm scanned – see page 12 of the Candidate Handbook  

Name: North Carolina Department of Insurance
Website: https://www.ncdoi.gov/licensees
Address: 3200 Beechleaf Court, Raleigh, NC 27604
Phone: 855-408-1212
Fax: 888-959-3010

XCEL Solutions provides this information as a courtesy to licensees subject to insurance continuing education requirements. Although every effort is made to maintain the accuracy of this course, recent changes in laws and procedures may not yet be reflected in the content. All information is subject to change without notice.

Agents holding a Major Lines license (Property, Casualty, Personal Lines, Accident & Health, Life or Variable Products) are required to renew their license by the last day of their birth month every two years. 

• On-going renewal periods are the last day of the agent’s birth month every two (2) years thereafter. 

Continuing education requirements must be met before submitting the license renewal application. 

Licensees renewing a Property, Casualty, Personal Lines, Accident & Health, Life or Variable Products license are required to complete 24 hours of approved continuing education, 3 of which must be approved as ethics, before submitting their renewal application.

The North Carolina Department of Insurance requires specific training requirements for individual agents selling, soliciting, or negotiating Long-Term Care products (LTC), Flood Insurance products (NFIP), and Annuity products (Annuity). Failing to complete the required training may jeopardize the agent’s authority to sell the related insurance products. 

• Life or Accident & Health licensees must complete an approved 8-hour Long-term Care course before selling, soliciting, or negotiating long-term care insurance. 
• Agents must also complete an approved 4-hour LTC refresher course every renewal period to continue selling, soliciting, or negotiating long-term care insurance. 
• The initial and refresher LTC course credits count towards the agent's 24-hour CE requirement. 
• Resident agents may complete these training requirements in any state provided the department has approved the course for long-term care credit prior to the agent taking the course. 
• Non-resident agents may complete these training requirements in any state. 

• Life or Variably Annuity licensees must complete an approved one-time 4-hour Annuity Best Interest course before selling, soliciting, or negotiating annuity products. 
• Annuity Best Interest course credits count towards the agent's 24-hour CE requirement. 
• Resident and non-resident agents may complete these training requirements in any state with laws substantially similar to North Carolina. 

• Property and Casualty or Personal Lines licensees must complete an approved 3-hour National Flood Insurance Program (NFIP) course by the end of their first renewal period if they plan to sell, solicit, or negotiate Flood insurance.  
• Agents must then, every 4 years, take a 3 hour refresher course as a requirement.  
• The National Flood Insurance Program course credits count towards the agent's 24-hour CE requirement. 

• Licensees can use independent self-study courses to meet all requirements. 
• Licensees may take courses in any line of authority. 
• Self-study exams are closed book and non-proctored. 
• Duplicate courses completed in the same renewal period are not allowed and cannot be carried over to future renewal cycles. 
• Excess credit hours earned in the previous biennial renewal period can be carried over to the next reporting period. Excess Flood and Ethics count towards General.  

• Students must provide their National Producer Number (NPN) to report on course completion. 
• $2.05 per credit hour is required to report course completions to your state. 
• Course completions are reported within 15 days. 

Resident and nonresident license renewal applications are processed through NIPR. A $109 renewal fee is required. Agents with a continuing education requirement must obtain all required credits prior to their license expiration date. An agent will not be eligible to renew their insurance license(s) until they have satisfied their continuing education requirement.

Find your North Carolina insurance license number View your CE transcript Renew your license.

North Carolina Department of Insurance - Licensing Division

• https://www.ncdoi.gov
• 855-408-1212
• NorthCarolinaLicensingOffice@pearson.com.gov
• PO Box 14209, Raleigh, NC 27620