$299.00
- Format:Webinar
- Education Type:BCU Webinars
- Line of Authority:N/A
- Language:N/A
- Credit Hours:N/A
Description
Our final session is on security and BSA.
Learn how to handle yourself in a robbery and active shooter scenario.
Learn a teller’s role in protecting the financial institution from money laundering. Questions that have to be asked and answered by account holders when transacting for the elderly and other vulnerable customers.
What You'll Learn
- Teller response during robberies and active shooter situations
- Recognizing Red Flags for Money Laundering
- Handling transactions involving elderly and vulnerable customers
- Asking the right questions
- When and how to escalate concerns
