The purpose of this Privacy Policy is to notify you of the information that XCEL collects from you when you visit the xcelsolutions.com Website, how XCEL uses that information and under what circumstances XCEL will disclose that information to third parties.
Collected Information
When you visit the xcelsolutions.com website, XCEL receives and collects certain information. The information that is received and collected depends upon what you do when you visit the xcelsolutions.com Website.
- Automatically Collected Information. Some information is automatically received and collected from you when you visit the xcelsolutions.com Website. This type of information includes the Internet protocol (IP) address of the computer that you are using and the date and time you access the xcelsolutions.com Website.
- Personally Identifiable Information Provided by You. To place an order, XCEL requires that you provide all the following personal information: your name, email address, phone number, billing address, shipping address(es), credit card information and any other information that may be necessary to process your order.
- Information Collected via Cookies. A cookie is a small amount of data that is sent to your browser from a website’s computer and stored on your computer’s hard drive. In order to improve its services, XCEL uses cookies to store and track information about you and your use of the Website so that when you return to the Website, XCEL’s system recognizes you. Generally, you can block cookies through your browser, but by doing so, some of the Website features may not function properly.
Use Of Personal Information
XCEL will use your personally identifiable information to fulfill your order for products and services, to respond to your inquiries and to send you information about XCEL’s other products and services which it believes may be of interest to you and to send you other marketing or promotional updates and information. You can opt out of receiving marketing and promotional materials from XCEL by either e-mailing XCEL at optout@xcelsolutions.com or by calling an XCEL customer service representative at 1-904-999-4923 between the hours of 9:00 a.m. and 5:00 p.m. (ET) and in either case, providing the relevant information and stating that you are no longer interested in receiving further marketing or promotional materials from XCEL. In addition, XCEL may track the automatically collected information that it receives and collects and use that information to enhance the xcelsolutions.com Website based upon customer demand, usage and other statistical factors.
Sharing Personal Information
XCEL may have engaged third parties to work with it, or on its behalf, to provide services such as fulfilling orders, processing payments, monitoring site activities and the like. Your personally identifiable information will be disclosed to those third parties to the extent necessary for the purposes of performing the specific services for which those third parties were engaged by XCEL. XCEL will disclose personally identifiable information when it has reason to believe that your actions violate any applicable laws or any usage restrictions for the products or services purchased from XCEL. In addition, XCEL will disclose such information in connection with legal action or if XCEL reasonably believes that such disclosure is necessary to protect the rights, property, or safety of XCEL, its customers or the users of any XCEL controlled Website. XCEL will disclose personally identifiable information in response to a court order, subpoena, law enforcement agency inquiry, other legal process or when required to do so by law. XCEL will not sell or intentionally disclose your personally identifiable information to third parties for use in external marketing, promotional or advertising purposes without your consent.
Security
XCEL uses industry standard e-commerce security technology to protect personal customer information. When credit card information is transmitted, XCEL uses industry standard SSL (secure socket layer) encryption. However, while XCEL takes your privacy seriously, XCEL cannot ensure or warrant the security of any information you disclose or transmit to or through the xcelsolutions.com Website and you do so at your own risk. If at any time, you would like to make a purchase but do not want to provide your credit card information online, you may contact an XCEL sales representative via telephone. Simply call (904)999-4923 between the hours of 9:00 a.m. and 5:00 p.m. (ET) and a sales representative will be available to assist you.
Linking To Third-Party Web Sites
The xcelsolutions.com Website contains links to other Websites that are not operated by XCEL. XCEL is not responsible for the privacy practices of those third-party Web sites. Visitors to those third-party Websites should consult the privacy notices for those sites. XCEL has no control over the information submitted to, or collected by, those third-party Websites.
Changes To Privacy Policy
XCEL reserves the right to change this Privacy Policy at any time and from time to time. Any changes will be posted within this Privacy Policy and, unless expressly stated otherwise, will only affect the information that XCEL collects after the date of the posting of the change. If XCEL will be using the personally identifiable information collected from users in a manner materially different from that which was stated in the Privacy Policy at the time of collection of the information, XCEL will send those users who are affected by the change written notice of that change.
Acceptance Of Terms
By using the xcelsolutions.com site, you consent to the Privacy Policy stated above. Your continued use of the xcelsolutions.com Website following the posting of changes to the Privacy Policy will mean that you accept those changes as well.
How To Contact XCEL
If you have any questions or concerns regarding this Privacy Policy, please contact us at 1-904-999-4923.